Returns & Exchanges Policy
At Watson's Greenhouse, we want you to be completely satisfied with your home and garden purchases. If an item doesn't meet your expectations, you may return most products in their original condition within 30 days of purchase.
Verify Eligibility
Ensure your item is in its original packaging and includes all tags. Please note that live plants and seasonal greenery are subject to a specific 48-hour health guarantee.
Initiate Your Return
Visit our online portal with your order number and zip code to request a return authorization and receive a prepaid shipping label.
Pack and Ship
Securely package the item to prevent damage during transit and drop it off at any authorized carrier location using the provided label.
Receive Your Refund
Once our greenhouse team inspects the returned merchandise, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing